Customer Service

Don’t hesitate to contact us if you have any questions. Send us an email at hitechent2020@gmail.com or fill out the contact form.

(FAQs) Frequently asked questions and answers:

How can I get in touch with you?
You can easily contact us by sending an email to hitechent2020@gmail.com

How is the package shipped?
We use reputed delivery partners. You will receive an order confirmation with its own tracking link. Here you will be able to follow the shipment.

How can I track my package?
As soon as the package has been shipped from our warehouse, you will receive an order confirmation with a tracking link. Here you will be able to follow the shipment.

How long is the delivery time?
We pack and ship items almost daily. In most cases, you will receive your package 3-5 days after ordering. At times we are very busy and therefore operate with a delivery time of 3-5 days.

What happens if the package is returned?
If you do not collect your package, or the package does not reach you due to an incorrect address/poor labelling, the goods will be returned to us at your expense. A fee will be deducted from your paid amount. The rest of the paid amount will be refunded to you.

How to return an item/package?
If you wish to return an item, you can send it back to.
c/o Hi Tech Enterprises, 208, 2nd Floor, Joshi Chamber, Ahmedabad Street, Carnac Bunder Masjid Bunder, Mumbai – 400009..
Please enclose a note with information about your name/customer number, and the corresponding invoice will be credited as soon as we have received the returned goods.

Contact Us
If you have any questions or concerns, please don’t hesitate to reach out to our customer service team at hitechent2020@gmail.com We’re here to help!